What makes a great manager?

by Darren Peck

What makes a great manager?

Everyone wants to be considered a great manager and everyone wants to report to a great manager. These people can impact your career and help you to achieve your personal and career goals, on top of making your day-to-day life at work more enjoyable. So, what are the traits of a great manager and what are the behaviours they demonstrate each day? Below we’ve listed out some top tips so you can take the steps to become a great manager every day.

Be honest

Honesty is a key trait all great managers portray. Whether that’s being straightforward with your team about changes happening within the business that will impact them, or on a more personal level explaining news to an individual, as a manager, honesty is always the best policy. Sometimes as a manager, you may have to deliver tough news, such as explaining someone won’t be earning a promotion or a pay rise, but the best way to deal with these situations is to always remain 100% honest. By being honest with your team you will start to earn their trust, which is crucial in gaining their respect.

Live the company values

As you progress into a management-level role, you need to ensure you work for a company where you feel you are aligned with the company’s values. You no longer have the freedom to gossip and moan about decisions the company is making, and if you choose to it will end up being to your detriment. As a manager within the business, it’s your job to communicate the strategic decisions of the business to the wider team, especially the individuals you manage. You need to believe in the requests you’re placing on your team, to develop their excitement and agreement. Without your team understanding why you’re requesting the work you are, you will lose their buy in to both yourself and the business’s objectives.

Take the time

Take the time to invest in your team and you’ll be amazed at the results you can achieve. Organise regular one-to-one meetings with the individuals you manage and do everything in your power to avoid rearranging these meetings. It gives you the chance to get to know your team on a personal level, and them the opportunity to discuss all challenges and frustrations they’re facing as well as setting goals moving forward.


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